The Online Valuation service for Property Professionals

brought to you by John Rattigan

HOMETRACK FAQ’s for Triallists

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Q1 - How long before I can have access?

A - Triallists get instant access on submitting payment. Permanent subscribers get access the day we receive your payment unless agreed otherwise

 

Q2 - How does the Trial work? Are there restrictions?

A   - No, you get a fully working version for 14 days.

 

Q3 - Will the reports be branded and can I change the branding?

A   - Yes, Hometrack arrange for the branding to reflect the contract owners company (i.e. me). but I have the choice to turn this off as much as I can which I have done. Unfortunately there is still one or 2 references to me which are hard coded to refer to the account owner apparently and can’t be removed. Most of the branding on them is now the standard Home Track branding. Unfortunately Hometrack advise me it is not possible to brand them with YOUR individual company name/logo.

 

Q4 - Will there be training available on how to use the reports?

A   - In all honesty they are pretty simple to use, but there is a very rough and ready unedited instruction video I put together last year which you can view at http://www.jrservices84.com/hometrack/newreport/runnewreport_demo.htm  but ignore the bit at the beginning of the video that says to log on to Hometrack you must add a '2' to the url - that was temporary.

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 Q5 - What happens if I decide I want to cancel part way through the years contract?

A   - In order to keep the scheme viable, it is a full commitment of one whole year and the full annual amount will still be due if you decide to leave the scheme. This is because these are the terms levied by HomeTrack that mean I too am bound for the full £6000 p.a. irrespective of whether I/you wish to continue.

 

Q6  - Should I call you John if I have problems using or operating Hometrack going forward?

A   - Realistically my role is to set the scheme up and take responsibility for the account being maintained. In other words I will just be the account manager. There could be numerous and varied reasons why you may not have access at any given time including local ISP network issues, or your pc configuration or indeed many market or input reasons why you may not agree or understand the data produced by Hometrack.  So whilst I am happy to field questions about any problems you may be having and see if I can help, please understand that I will have no additional knowledge or training on Hometrack than you, and am not a techie able to help with all manner of pc problems.

 

Q7  - What is the difference between the online one-off version of Hometrack reports and this version?

A    - Hometrack tell me the main difference is that our version will allow us to CHOOSE which comparables show on the report. The online version for consumer’s just gives a very broad valuation based on the rough area (first part of post code I believe) so is not necessarily accurate at all but just a 'rough guide' This valuation product we are all using as investors is called "Agent Reporting Tool", and both it and the Realtime & PreVal  tools are far more sophisticated and reliable in their data/valuations

 

Q8. This Hometrack Report does NOT give a SPECIFIC valuation for the property I am researching – is it meant to?

A– This trial is for the standard £30pcm version which most investors use and it is not designed to give specific valuations. It was designed for estate agents originally, and now investors too, for comps AND to provide a professional report to help negotiate with the vendor. It assumes that estate agents/ourselves, being property professionals, will either already know the value or will use the comps to ascertain out the true value for ourselves.

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Q9. What if I DO require a tool that gives SPECIFIC valuations?

A.     There is an alternative tool called Hometrack REALTIME, which I can provide you access to on a Pay-As-You-Go basis. Contact john@thepropertyinvestorpa.com for more details 

 

Q10 – How Reliable are the Valuations?
A - I think its important to remember that it is just a tool rather than a guaranteed valuation service. As such, sometimes it is not the right tool in that it is not giving you relevant information. Most of the time this is not the case but occasionally the figures do not make any sense and contradict themselves. So like any tool, only use it where appropriate. Sometimes another tool is more appropriate, and I certainly use Hometrack in conjunction with Rightmove, nethouseprices, phoning estate agents, talking to a knowledgeable investor in that area or even employing a surveyor.


Q11 – Is there a Way to search for more than one property type at the same time or do I have to run separate reports?
A - Yes you can do a wider search. When you get to step 3 in the valuation, you get some additional options in the dropdowns. For example, having already selected a specific property type, in step 3 you get the additional choice to widen the search to ANY TYPE. This can be useful as not all data in the database is complete so it can throw up more data that may be of use.
See screen shot below and you will note that I have widened search to ANY property Type and ANY Property Style and bedrooms AT LEAST 1 – Occasionally this is useful to capture comps/values that have incomplete data or are entered wrongly

Equally you can use these fields and the MIN – MAX value fields in step 3 to filter the results to give data more meaningful to your own specific search.

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Q12 - How else is Hometrack Useful?

A - You catch a lot of people who have had their properties valued recently for failed remortgages, failed sales and failed equity release valuations and these can show up on HT [but vendors do not disclose this]. This often proves helpful.

In summary, Hometrack is a hugely useful tool but you have to know when and when not to use it.

 

Q13 - Where can I find out more from Hometrack?

A    - Go their FAQ page at  http://www.hometrack.co.uk/FAQs/

 

Q14. What do I need to do if I wish to subscribe permanently after the trial?

  1. – Visit http://jrservices84.com/hometrack/permjoin.htm

 

or contact john@thepropertyinvestorpa.com or Zoe@thepropertyinvestorpa.com for help

 

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